Who we are
Excellence in customer service in a face-to-face contact center, providing outsourcing solutions to governments, private sector organizations and utility companies.
In Canada, TP provides omnichannel customer experience expertise to some of the world's largest companies. We support our Canadian customers with numerous centers located across the country and optimal locations around the world. We offer multilingual support and an unparalleled customer experience. We are a people-centered organization. Our low turnover rate organization-wide sets us apart from our competitors. We have built long-term relationships with our customers, our employees and local communities. The Canadian management team provides world-class leadership and technical expertise. We take a flexible, proactive and collaborative approach, and are proud to offer our services to a wide range of industries and business sectors to support our clients across the Canadian market.
Our solutions are based on the following elements:
Big Data Analytics
Attitude focused on return on investment
High-end technology
Predicting customer behavior
We are experts in human interactions.
In a digital world full of challenges, where customers are not machines but emotional beings, how can your business succeed in customer management? It’s simple: it’s essential to partner with the right organization.
Lean Six Sigma is part of our mindset
Diversity matters
The right answer on the right channel at the right time
Data Security and Privacy
Valuable relationships
Interact to move the world
TP in Canada
Millions of unique interactions around the world are entrusted to us.
Our team of interaction experts connect the world's largest and most respected brands with their consumers, always ensuring that every interaction counts.