The power of video
Virtual support with a personal touch
Provide more effective support with video-enabled solutions. Whether it’s live medical consultations, screen sharing for resolving IT issues, or camera streaming for remote product support, video CX delivers virtual care aligned to each patient or customer’s unique needs.
Specialized citizen care
A government-managed Telecommunications Regulatory Authority implemented live video chat to empower the hearing impaired, a previously unsupported customer segment.
Endless opportunities for all industries
More effective IT support
After moving more than 250,000 employees to a work-at-home model during the global crisis, we implemented Teleperformance Visual Assistance within our own help desk. The results were remarkable.