Unmatched data security and fraud prevention
We constantly adapt to technology, monitor risks and threats, comply with international data privacy regulations, and seek new ways to protect company and customer data.
people are at the core of what we do
A holistic framework
Teleperformance has added innovation to contact center security that often surpasses the client’s internal security controls for fraud prevention and early detection. In short, for companies that absolutely require the highest degree of data and customer information security, Teleperformance is indisputably the industry leader.
Michael DeSalles, Principal Analyst, Frost & Sullivan
Our security certifications, alignments, recognitions, and awards
Optimize your CX delivery
Support better CX with proven processes that focus on people, management discipline, and operational excellence.
Deliver the right experience for every customer
Design all your processes for efficiency, accuracy, and speed
Teleperformance Operational Processes and Standards (TOPS)
Baseline Enterprise Standard for Teleperformance (BEST)
Top Contact Driver (TCD)
Lean Six Sigma
Increase your knowledge
- Client Stories
- Latest News
- White Papers
- Press Releases
Get better results and ROI
When your actions are powered by robust, secure, and a unique ecosystem, you’ll get a competitive edge that produces measurable results.