Trust and safety services that take a holistic approach

Trust and safety services are crucial in monitoring online content, mitigating risks, ensuring integrity, and safety across your entire digital presence. Our expert teams combine advanced algorithms and machine learning with human understanding and values to protect both your company and your users.

TP joins the Children Online Protection Laboratory

TP is pleased to announce that we have joined the Children Online Protection Laboratory, working with a global group of stakeholders and the French Government to make new strides in safeguarding online experiences for children.

Trust And Safety

The Children Online Protection Laboratory

The Children Online Protection Laboratory was launched in 2022 by French President Emmanuel Macron to create safer experiences for children online by bringing together key stakeholders working to protect children from harm in digital spaces.

Why is TP joining this initiative?

Joining the Laboratory further reinforces our commitment to child online safety, given our work in creating safe and trusted platforms free of harmful content, particularly for children.​​

TP is committed to supporting the Laboratory as it explores, promotes, develops, and evaluates solutions that can improve online safety, including enforcing child safety policies more effectively to ensure age appropriateness of content viewed by children.

We are pleased to be the first digital business services company that provides content moderation services to be part of the Laboratory. We look forward to sharing our content moderation-focused perspectives through this initiative.

TP - Children Online Protection Laboratory initiative
TP - Trust and Safety initiative

Who else is part of the Laboratory?

Many businesses, non-profit organizations, and governments are part of the signatories. These include key child safety-focused organizations like the WeProtect Global Alliance, Point de Contact, E-Enfance, and UNICEF. Governments such as Spain, the UK, the US, and others are also supporters of the Laboratory.

MIT Technology Review Insights: Humans at the center of effective digital defense

This exclusive paper prepared in collaboration between MIT Technology Review and TP sheds new light on the ethical dilemma facing any organization with an online presence.

Trust and Safety Services

Engaging panel

Child Online Safety Assessing and Mitigating the Evolving Risks to Children Online

Farah Lalani, TP's Global VP for Trust & Safety Policy, and presenters, explore the risks to children online as they are quickly evolving given advancements in generative AI, new regulations related to age assurance, and new trends in children’s behavior online.

Our reputation precedes us

Leader in Everest Group’s PEAK Matrix® for Trust and Safety

TP was recognized as a Leader in Everest Group’s PEAK Matrix® for Trust and Safety — Content Moderation Services. This recognition allows us to continue striving for the best when it comes to utilizing adaptive technology, security, and cybersecurity capabilities, as we continue to blend together the power of innovation and care to our employees.

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TP has strengthened its global delivery footprint by expanding to new locations in Spain and Georgia, and by deepening its presence in Poland, Germany, and Romania. It continues to make focused investments in its in-house tools and emerging technologies, and leverages partnerships with technology providers to provide end-to-end capabilities for trust and safety solutions.

Abhijnan Dasgupta, Practice Director, Everest Group

Peak Matrix 2024 Trust And Safety Services TP

We flag user reviews, comments, and uploads through machine learning and human moderators.

We screen shopping sites for fake reviews, fraud, and unauthorized sellers, buyers, and transactions.

We find and review any use of your screens and original content to ensure they are authorized.

We review for misleading, inappropriate, or malware content and remove ads that target or harm users.

We ensure your apps meet Google and Apple policies and protect your users with script-level reviews.

We identify fake accounts, unauthorized access, and illegal activities and remove accounts per your policy.

annual transactions monitored with 98% accuracy

increase in contact

efficiency increase in social media moderation

SLA with 99% accuracy

ad quality

The impact

Improve processes, ensure accuracy, and elevate your online presence

Protect your online presence by partnering with the experts in trust and safety and risk mitigation. See the real, remarkable results other clients have already experienced.

Expert insights

MIT Technology Review Insights: Identity Protection is Key to Metaverse Innovation

Though the metaverse offers infinite possibilities, it also comes with inherent risks. Identity protection will be of paramount importance as companies build out new, digital experiences. Read this paper prepared in partnership with MIT Technology Review Insights to understand how to properly protect users in the virtual frontier.
Trust and Safety Services

Real results

Increased efficiency and improved reputation on social media

After integrating channels, one TP client was able to streamline processes and strengthen their online reputation.

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decrease in negative mentions

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increase in brand reputation

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increase in positive brand sentiment

Increase your knowledge

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Gain peace of mind.

Apply a proven, expert approach that uses an effective combination of human skills, intelligent technologies, and global reach. Contact us today.

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