Customer Service Careers
Your calling to be part of something bigger!
Are you a great listener? One who responds with empathy and thoughtful solutions? Your career is here. No experience necessary! We’ll provide all the training you need to become an interaction expert, servicing customers across a wide variety of industries via voice and chat interactions. And, we have a variety of projects and shifts available, in a secure, climate-controlled environment. We offer careers in Customer Service, Collections, Reservations, Sales, Technical Support, Chat, and many Bilingual opportunities.
Over 30% of employees in our Jamaica contact center count Teleperformance as their first job. We think you’ll agree this is a great place to start and to make your career home. In fact, well over half of all non-agent roles filled are a direct result of internal promotions. Just fill out the form and we’ll get in touch shortly.
Benefits of choosing Teleperformance
Who we are
Teleperformance’s global footprint reaches over 170 countries powered by 410,000 employees who make invaluable impacts on our operation, and the industry, as a whole. Our local presence in Montego Bay is backed by over 4,100 customer service professionals in the Freezone.
With over 20 years of experience serving as a contact center market leader in Jamaica, the solutions you’ll provide will reach various industries – from financial services and telecommunication to retail – in North America and the Caribbean. If you’re ready to be part of a supportive atmosphere focused on rewarding a job well done, join us!
We are expanding to Savanna-la-Mar this summer and are bringing a whole new world of opportunities. Come be a part of a state-of-the-art facility with exciting amenities for our employees.
A culture of belonging
We are fueled by passion, persistence, continuous improvement and a commitment to deliver nothing but the very best for our clients. True to our philosophy, we aim to inspire and motivate you to achieve more and make your mark on our customers’ businesses. Building and nurturing a diverse, inclusive culture that best represents who we serve, is one of the ways we live up to these values.
We want you to come as you are because there is beauty and strength in our differences. Here, everyone is welcome and all voices are valid. In 2023, we ranked among Newsweek’s Global Top 100 Most Loved Workplaces®, a powerful endorsement from our employees and leadership.
Our commitment, by the numbers:
Our Mission: “Our values guide our actions”
We deliver an outstanding customer experience at every opportunity as a result of our commitment, passion, and dedication to excellence.
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