Multilingual support wherever and whenever you need it
Our proprietary AI-powered translation solution augments live customer support in more than 140 languages/dialects. It increases productivity, adds operational flexibility, and guarantees a great experience for your customers 24/7 – wherever they are in the world.
More than 80 of our long-term clients already use Teleperformance’s automated translation solution to optimize their support operations, including audio transcription, real-time audio transcription, scripts, speech-to-text, and translation.
Tell the right customer story
Deliver exceptional experiences in any language
Translate conversations in real time and expand your reach
Support your clients 24/7 regardless of location
Improve efficiency in your multilingual support
Deliver a holistic, multilingual strategy for addressing all aspects of your client needs
Respond faster when your clients need you the most
Operate cost-effectively
Multiple interaction options through digital and voice channels
Improve multiple operational KPIs with one unique solution
Quick automated translation implementation
Ensure timely responses with a stand-alone solution and multiple features such as speech-to-text and audio transcription
Reduce handling time while improving accuracy and precision
Standardize language levels and multilingual conversations across regions
Activation options: Standalone web version or API integration
SaaS Model: Self-service management console