Who are we looking for?

In the role of Social Media Expert, you'll ensure that users adhere to guidelines and policies related to the content they publish, while maintaining top-notch accuracy and quality. You’ll handle sensitive client information with care and confidentiality, participate in refresher training to effectively apply policies, and analyze trends to suggest improvements and drive improved processes and impactful recommendations.

These are the responsibilities:

• Ensure user content is compliant with community guidelines, maintaining high standards of accuracy and quality to safeguard the platform's integrity.
• Handle sensitive client information with utmost care and discretion, protecting privacy and trust at all times.
• Participate in regular training sessions to ensure consistent and effective policy implementation.
• Analyze trends and insights to provide strategic recommendations that drive continuous process and product improvement.

These are the requirements:

• Possess advanced Portuguese and basic English proficiency.
• Demonstrate proactivity, responsibility, empathy, and confidence in every interaction.

These are the benefits:

• 40-hour work week.
• Up to 15% performance Bonus*.
• S/260 meal card*.
• *Terms and conditions apply.

Apply here

**Estás aplicando a una convocatoria de MajorelSP SolutionsSA sucursal del Perú, compañía del Grupo Teleperformance a nivel mundial. Para más información sobre esta adquisición, te invitamos a visitar: https://www.teleperformance.com/en-us/investors/publications-and-events/acquisition-of-majorel/