You're the player we're missing on this TOP Team!
We’re looking for an Interpreter. You will be responsible for handling and carefully responding to all inbound and outbound customer inquiries and providing excellent customer service with the help of your best ally: active listening. You will need to handle all confidential customer information with sensitivity, accurately update records in the required systems, and provide clear and direct instructions.
Who You Are:
- Mr./Mrs. Kindness: Build genuine, caring relationships with every customer, ensuring they feel heard and valued.
- Solutions Are Your Last Name: Respond to all inbound and outbound customer inquiries.
- The Most Careful: Handle sensitive customer data with the utmost care and confidentiality, maintaining trust every step of the way.
The TOP Team Is All About:
- Staying Ahead: Use your advanced English and Mandarin proficiency to communicate effectively and grow in a global environment.
- Strategic Pros: Approach every challenge with a positive attitude and deliver smart, efficient solutions.
- Attentive Ears: Talk to people, be an active listener, and have great communication skills.
- Anticipating Needs: Be proactive, responsible, empathetic, and confident, always one step ahead.
Let’s Talk About Benefits:
- Remote Success Stories: Thrive in remote work, proving that distance is no barrier to reaching your career goals.
- Flexible Schedule: Work 42 hours per week.
- Efforts rewarded: Receive a performance Bonus of up to 15%*.
- Stay Connected: Receive an Internet Bonus, so you get a trusty high-speed connection.
- Payroll You Can Count On: Enjoy full coverage and benefits. We believe in taking care of our team.
- Learn and Earn: Receive paid training right from the beginning of your journey.
- Grow With Us: Possibility of having a long-term contract after the 7th month.
- Save Big: Access exclusive brand discounts and enjoy the benefits of being on our team.
This is what sets us apart:
We are experts in global digital business services in 100 countries with nearly 500,000 co-workers worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating, and we always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value our clients' and colleagues' unique perspectives and identities, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team!