Guyana · Georgetown
You're the player we're missing on this TOP Team!
We’re looking for a Technical Support Associate. You will provide front-line, first-level technical support to consumers, resolving technical issues in a fast-paced, customer-facing environment. Your responsibilities include assisting with troubleshooting and resolving customer service and device-specific issues, such as internet connectivity and performance troubleshooting.
What you’ll be doing:
- Ensure excellent customer service through quick and effective actions to solve client issues.
- Keep every customer engaged with a direct and friendly touch.
- Handle sensitive customer data with utmost care and confidentiality.
The TOP Team is looking for someone who:
- Has at least 3 months of experience.
- Has CXC, Technical or Computer Certificates.
- Has a valid ID/passport.
- Has full-time availability.
- Has skills to solve situations with a positive attitude.
- Has communication & analytical skills.
- Is proactive, responsible, empathic, and confident.
- Is a high school graduate with a passion for sales.
Let’s talk about benefits:
- Happy Work benefits such as maternity leave, paternity leave, wedding leave, and birthday time.
- Employee appreciation incentives.
- Discounts at exclusive vendors.
- Wellness breaks.
This is what sets us apart:
We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating and we always go beyond.
At Teleperformance, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team!