Guyana · Georgetown
You're the player we're missing on this TOP Team!
We’re looking for a Customer Expert. You will be responsible for identifying the customer’s situation through effective questioning strategies, as well as responding to all customer inquiries and providing excellent customer service by being a good listener. This is an exciting opportunity for someone empathetic, respectful, and proactive, who can resolve situations with a positive attitude.
What you’ll be doing:
- Ensure excellent customer service through quick and effective actions to solve the client’s issues.
- Keep every customer engaged with a direct and friendly touch.
- Handle sensitive customer data with utmost care and confidentiality.
The TOP Team is looking for someone who:
- Has full-time availability.
- Has skills to solve situations with a positive attitude.
- Is proactive, responsible, empathic, and confident.
- Is a high school graduate.
Let’s talk about benefits:
- Flexible schedules for every need: morning, noon, afternoon, evening, and overnight.
- One-way transportation.
- Happy Work benefits such as maternity leave, paternity leave, wedding leave, and birthday time.
- Employee appreciation incentives.
- Discounts at exclusive vendors.
- Wellness breaks.
This is what sets us apart:
We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.
Make a difference with the TOP Team!