Colombia · Bogotá
You're the player we're missing on this TOP Team!
We’re looking for a Social Media Expert. In this role, you'll ensure that users adhere to guidelines and policies related to the content they publish while maintaining top-notch accuracy and quality. You'll handle sensitive client information with care and confidentiality, participate in refresher training to effectively apply policies, and analyze trends to suggest improvements and drive improved processes and impactful recommendations.
Who You Are:
A Community Guardian: Ensure that user content adheres to community guidelines while maintaining a high standard of accuracy and quality to safeguard the platform's integrity. A Confidentiality Champion: Handle sensitive client information with the utmost care and discretion, protecting privacy and trust at every step.
A Policy Advocate: Stay up to date by participating in regular refresher training to implement policies consistently and effectively.
A Process Innovator: Analyze trends and insights to provide strategic recommendations, driving continuous improvements in processes and products.
The TOP Team Is All About:
Language Proficiency: You have an advanced Portuguese level and an advanced English level, allowing for effective communication across diverse contexts.
Confidence Catalysts: You are proactive, responsible, empathetic, and confident in every interaction.
Let’s Talk About Benefits:
Flexible Schedules: Enjoy a 40-hour work week that gives you more free time to do what you love.
Your Hustle, Your Reward: Hit your targets with a $3’300.000 Hiring Bonus* and score a 15% performance Bonus*. Your commitment does pay off!
Guaranteed Stability: Benefit from a long-term contract because we want you to grow with us.
Make a Difference: Participate in volunteer programs that allow you to support causes you care about while building connections and enhancing your soft skills.
Exclusive Benefits: Access to an employee fund that always supports you, with opportunities and benefits designed for you.
*Terms and conditions apply
This is what sets us apart:
We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.
Make a difference with the TOP Team!