Colombia · Barranquilla
You're the player we're missing on this TOP Team!
We're looking for a multichannel Customer Expert. You will provide top-notch support via chat and other channels. If you're a good listener who excels at understanding and meeting customer needs, this position is perfect for you. You'll handle sensitive information with the utmost care while staying on top of the latest products, services, and promotions. Ready to make a real difference? Apply now and be part of a team that delivers exceptional service every day!
Who You Are:
- Mr./Mrs. Kindness: Build genuine, caring relationships with every customer, ensuring they feel heard and valued.
- Solutions Is Your Last Name: Help customers find the perfect products and services to fit their needs, promoting the client’s offerings with ease and expertise.
- The Most Careful: Handle sensitive customer data with the utmost care and confidentiality, maintaining trust every step of the way.
The TOP Team Is All About:
- Staying Ahead: Use your intermediate-advanced+ English proficiency to communicate effectively and grow in a global environment.
- Strategic Pros: Approach every challenge with a positive attitude and deliver smart, efficient solutions.
- Attentive Ears: Listen closely, capturing every detail to ensure nothing slips through the cracks.
- Anticipating Needs: Be proactive, responsible, empathetic, and confident, always one step ahead.
Let’s Talk About Benefits:
- Work Smarter, Not for Longer: A 40-hour work week that focuses on efficiency so you can spend time on what matters most.
- Rewarding Your Commitment: Enjoy a $2'000.000 Hiring Bonus and a $1’000.000 Milestone Bonus as a token of our appreciation for your journey with us.
- Balance is Key: Enjoy your weekends off, giving you the balance you need to recharge and thrive.
- Personalized Rewards: Earn up to 15% in performance Bonuses that reflect your commitment and provide unique opportunities for financial growth and success.
- Guaranteed Stability: Enjoy a long-term contract because we want you to grow with us.
- Make a Difference: Participate in volunteer programs that allow you to support causes you care about while building connections and enhancing your skills.
- Exclusive Benefits: Access to an employee fund that supports you at all times, with opportunities and benefits designed for you.
This is what sets us apart:
We are experts in global digital business services in 100 countries with nearly 500,000 co-workers worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating and we always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team!