Colombia · Bogotá
You're the player we're missing on this TOP Team!
We're looking for a Customer Expert. You will manage and respond to customer inquiries via different channels, providing exceptional customer service by being a good listener and addressing customer needs effectively. You must handle sensitive and confidential customer information with the utmost care while staying consistently informed about our client’s products, services, and promotions.
What you’ll be doing:
- Keep every customer engaged with a direct and friendly touch.
- Boost the client's business by showcasing their products and services.
- Handle sensitive customer data with utmost care and confidentiality.
The TOP Team is looking for someone who:
- Has an 80% and up English level.
- Has skills to solve situations with a positive attitude.
- Has good listening skills.
- Is proactive, responsible, empathetic, and confident.
Let’s talk about benefits:
- 42-hour work week.
- Long-term contract.
- Employee fund.
- Career plan.
- Volunteer programs.
- Life insurance coverage.
This is what sets us apart:
We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.
Make a difference with the TOP Team!