As we approach the end of the year, I'm delighted to look back on the highlights of 2024 for our Group and outline our projects for the future.


1) Strengthening our corporate governance

As you know, in order to integrate best governance practices and prepare for the future, the Board of Directors has separated the roles of Chairman of the Board of Directors and Chief Executive Officer and created a Deputy Chief Executive Officer position.

In this new configuration, I am serving as Chairman and Daniel Julien as Chief Executive Officer, assisted by Thomas Mackenbrock, who is expected to be his successor.

The new leadership organization not only marks a clear division of responsibilities between the Board of Directors and the management, but also establishes a solid, well-thought-out succession plan.

Collectively, we believe that this managerial transition will enable our close-knit team, with its many complementary skills, to meet the challenges of the future.


2) The acquisition of Majorel, a strategic growth driver

The integration of Majorel is proceeding as expected. The operation has enabled us to consolidate our leading position, bringing us a portfolio of new clients and complementary geographies to better serve our global clients. We will keep you regularly informed on the progress of this process, which is advancing to satisfaction. 


3) Resilience and solid financial performance

Our financial results for the third quarter of 2024 once again demonstrated the resilience of our business model. With organic growth of +3%, in line with our full-year targets (+2% to +4%), the results reflect our ability to evolve in a complex and changing macroeconomic environment.


Building trust and preparing for 2025

The trust of our investors is an absolute priority for us. As one of the Group's main shareholders, I am fully committed to working hard alongside each of you to get the TP share price back up where it deserves to be. In this regard, we will soon have the opportunity to share the new strategic objectives that will guide the Group towards sustained growth in the coming years.

Together, we will continue to build a stronger, more innovative Teleperformance that is ready to meet the challenges of a constantly evolving market.