Dear shareholders,
The start of the year shows we are on track to achieve our annual targets, with pro forma growth in Q1 2024 within the upper range of our forecasts and ahead of the industry.
Amid persistent uncertainties in the macroeconomic environment, this performance confirms the strength of Teleperformance's business model: a solid and diversified portfolio of clients and services, a strong AI innovation drive with more than 300 projects, and an agile multilingual operating model combining offshore services and flexible cloud-based work-from-home solutions.
We're also continuing to successfully integrate Majorel's operations into Teleperformance. Our cost synergy plan is now well underway, enabling us to confirm our target of €150 million in cost synergies by 2025.
We have confirmed our annual financial objectives for growth and margin expansion for 2024. Increasing net free cash flow, maintaining a robust balance sheet and sustained cash returns for our shareholders remain our priorities.
Today, your Group is a "new Teleperformance", with revenue of more than €10 billion and an unrivalled global presence in nearly 100 countries. It is also a high-performance organization and a worldwide employer of choice with an unyielding focus on environmental stewardship. The Group is constantly evolving, riding technological waves and integrating them, in order to systematically offer a wider range of high value-added services to its clients and partners, and to create value for its shareholders.
We would like to thank you for your renewed support at the Annual General Meeting held in Paris on May 23, where all the resolutions were approved with very high scores. These results demonstrate your confidence in your Group's governance to meet tomorrow's challenges, which will be resolutely tackled in our businesses with artificial intelligence working for people.