Bringing together some of the brightest minds
Meet TP AI Think Tank
At TP, we integrate cutting-edge AI with the emotional intelligence (EI) of our TP experts to deliver exceptional customer experiences worldwide.
The "TP AI Think Tank" unites leading experts in AI, EI, and human-machine interaction, leveraging TP’s unparalleled expertise in global Customer Experience Management (CEM). These experts will generate valuable insights, helping navigate and harness the opportunities presented by today’s rapidly evolving technological landscape. Meet them and discover their perspectives.
Daniel Sýkora
Professor at the Czech Technical University in Prague (CTU)
Eitan Grinspun
Professor at the University of Toronto
Haiyi Zhu
Associate Professor at Carnegie Mellon University
Joshua Freedman
MCC, CEO of Six Seconds – The Emotional Intelligence Network
Xiaoming Liu
Professor at Michigan State University (MSU)
Personal connection matters
What's the emotional strength of your brand?
At TP, our TP experts excel at creating and sustaining an emotional connection between your customers and your brand. Their mission is to go beyond brand loyalty, and to transform your customers into brand superfans.
Which is why we recruit for, and nurture, Emotional Intelligence (EI/EQ). An essential ingredient in creating authentic brand intimacy, and a uniquely human thing. We use technologies like AI to handle the more mundane aspects of customer interaction. This frees-up our TP experts to maintain a personal connection with your customers that’s so essential to deliver personalized, empathetic and efficient solutions, every time and everywhere.