Everest Group evaluated 18 Trust and Safety service providers based on their vision, capabilities, and impact on the industry, naming Teleperformance a Leader.

Teleperformance strengths include:

• Continuing to strengthen capabilities to serve clients across the Trust and Safety value chain through multiple in-house solutions

• Augmenting analytics capabilities to identify opportunities for policy improvements and improve the accuracy of policy enforcement among moderators

• Investing heavily in coaching and training at all levels, including a Trust and Safety Academy for talent development