TP launched our Citizen of the Planet (or COTP) initiative in 2008, long before others joined the fight to save precious environmental resources and combat climate change. We’re just as committed today to education, carbon emission reduction and other actions to protect our planet.
For the 11th consecutive year, TP has achieved a full Enterprise-wide Social Responsibility Standard (SRS) certification from Verego, meeting the highest standards across Leadership, Ethics, People, Community, and Environment. This recognition reflects our dedication to creating a positive impact by prioritizing ethical practices, empowering workplaces, uplifting communities, and environmental sustainability.
TP has been honored with Frost & Sullivan Institute Enlighted Growth Leadership award for the fourth consecutive year in 2024, showcasing its dedication to sustainability, growth, and innovation. The institute recognizes companies that show a strong commitment to adopting emerging technologies and practices, creating opportunities for all, and maintaining consistent growth while promoting sustainable development.
The COTP program is our blueprint for environmentally friendly and responsible business management. Strict measures for our buildings and staff reduce our impact globally, but that’s not all. Many initiatives back our commitment to the planet. And we work closely with our partners and communities to answer the urgent call for environmental action.
We stepped up our own climate objectives by committing to the Science Based Targets Initiative (SBTi). This includes a greenhouse gas emissions target in accordance with the Paris Agreement signed by 196 parties at the UN Climate Change Conference in 2015.
The Science Based Targets Initiative has validated that the science-based greenhouse gas emissions reductions targets submitted by Teleperformance SE are in line with a 1.5°C trajectory.
TP was one of the first 100 signatories to join the @ClimatePledge — a drive to reach net-zero carbon emissions by 2040 — a decade ahead of the Paris Agreement’s 2050 goal, by commiting to: report greenhouse gas emissions regularly; implement decarbonization strategies; and neutralize remaining carbon emissions with quantifiable, socially beneficial offsets.
We use digital technologies, including our Cloud Campus model, to help clients achieve their environmental sustainability goals. On average, a TP employee working from home generates significantly less GHG emissions per year compared to an on-site employee.
TP also encourages sustainable practices among its employees and suppliers to reduce the global carbon footprint. The support and enthusiasm of our people are essential to reach these environmental goals. Each year, TP employees participate into various environmental campaigns and awareness activities around the world such as the World Cleanup Day movement by cleaning up the waste on beaches, rivers, and streets in our communities.
As we focus on these key strategies globally, we comply with local environmental laws and regulations and track progress with a management system meeting ISO Standard 14001.
Reduce energy consumption
By employing energy savings, standard procedures, environmental impact performance monitoring and stakeholder partnerships
Switch to greener energy
By increasing the percentage of renewable energy in total electricity consumption whenever possible
Streamline IT infrastructure
By adopting measures to reduce energy consumption in data centers and buying STAR-rated and EPEAT-certified electrical and computer equipment.
Apply energy efficiency and supply criteria
By complying with Leadership in Energy and Environmental Design (LEED) standards and favoring green buildings whenever possible.
Facilitate the transition to a low-carbon economy
By enabling our clients to reduce their greenhouse gas (GHG) emissions with our data-driven solutions, including TP Cloud Campus.
Adhere to environmental standards
By applying our Global Premises Standard which complies with LEED standards and favors green buildings wherever possible.
Reduce waste
By continuing efforts to collect, sort, reuse, recycle or dispose of waste to reduce waste overall.
Celebrating Mother Earth – Albania
Spent Earth Day planting pine trees with the Ecovolis group and cleaned the beach with a local community.
Caring for the environment – Colombia
Planted trees in the mountainous area of Serranía del Majuy.
Protecting a vital water resource – El Salvador
Donated to Fundación Coatepeque to help preserve the Coatepeque basin and protect the local environment.
Maintaining the natural balance – Indonesia
Cleaned up a beach, planted 2,000 mangrove trees and released baby turtles into the ocean.
Building a garden for children – Italy
Donated a small botanical garden to a kindergarten in Taranto as part of a city project to teach kids how to grow plants.
Recycling for a cleaner planet – Colombia
Worked with local groups to process over 30 tons of plastic waste for recycling or transformation.
Raising awareness – Multiple locations
Held awareness activities for employees in the Philippines, India, the Dominican Republic, Madagascar and the Czech Republic to teach them how to eliminate food waste.
