Network Specialist

Key Responsibilities:

• Implement, configure, analyze, and support the company's internal and external data communications systems which include the local area network (LAN) and wide area network (WAN)
• Provides subject matter expertise for IT Project and initiatives
• Creates and uphold standard operating procedures and documentation
• Responsible for network design, implement and delivery with the approval of the Architecture team
• Provide support escalation in Diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems.
• Providing support and assisting other groups in problem resolution
• Ensure appropriate capacity and performance planning for systems to maintain and accelerate global business growth
• Utilize expert protocol analysis tools for troubleshooting
• Responsible for participating in network audits and developing remediation solutions
• Document network designs and solutions and develop and maintain network diagrams for the network solutions
• Assist to establish best practices and policies for installing, configuring, maintaining, and troubleshooting network devices.
• Participate on a 24 X 7 On Call Support rotation
• Willing to work during US business hours
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Provide guidance to junior members of the team.

Qualifications:

• Bachelor's degree in Electronics Engineering, Computer Engineering, Information Technology or any related course.
• Minimum of 8+ years network engineering, delivery, implementation experience.
• CCIE Certification is preferred but not a must. CCNP R&S, CCNP Security, CCDP or any similar level professional certification is required.
• Advanced understanding and experience in VPN technologies and routing protocols like BGP, OSPF, EIGRP
• Advanced understanding and experience in QOS and Layer 2 protocols like STP, vPC
• Advanced experience in handling a wide array of Cisco platforms like routers, switches, firewalls and WLAN controllers.
• Preferably with experience on any SD-WAN platforms
• Strong problem solving, analytical and troubleshooting skills
• Demonstrated knowledge of service framework such as ITIL
• Effective verbal, listening and documentation skills in the English language
• Ability to work under pressure and has an excellent decision making skills.
• Good communication skills
• Good Interpersonal Skills
• Team-player
• Keen attention to detail
• Autonomy and Proactivity
• Bachelor's degree
• Proficient in MS Office Applications
• Process and Solution  oriented
• Highly trainable and a strong willingness to learn Business Continuity Management
• Experience in Training/Teaching is a plus

Additional Requirements/Skills:

• Reasoning skills
• Excellent troubleshooting and analytical skills
• Strong interpersonal and communications skills
• Client and service orientation
• Complex Problem Solving
• Vendor Management