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IT Engineer - Data Center Operations

Key Skills/Responsibilities:

  • Monitoring and performing on-going maintenance on network, server, storage, and DC components to ensure all function efficiently.
  • Overseeing the safe installation of any hardware and cabling systems in DC and Colocation.
  • Deploying and inspecting IT Systems which hosted in DC and site build up if necessary and require.
  • Performing regular checks on network and systems equipment in DC.
  • Managing systems backup, server patching and network security protocol in DC and Colocation.
  • Responding to network and systems alerts and hardware malfunction in DC.
  • Collaborating with local and IT APAC Infrastructure SME and Global Security team to ensure systems compliance and IT infrastructure efficiency.
  • Tracking and documenting of incidents report and maintain up to date inventory of DC and ISPs circuits in APAC region.
  • Keeping track of developing trends in Data Centre technologies
  • Well handling of tickets incidents and provide work quality on all service requests, incident request and deliver job assignments by Data Centre Manager

Additional Requirements:

  • Advance/Higher in Diploma/Graduate Degree in computer science and information technology, Professional Degree and similar.
  • CCNA, CCNP certification would be advantageous.
  • 1-4 years' of experience in IT Infrastructure/ Systems and / or Data Centre Operation.
  • Knowledge of Data Centre Environments, NOC, Servers and Network equipment.
  • Exceptional ability to work as part of the team, team player and provide support and resolve errors.
  • Excellent troubleshooting skills.
  • Ability to work flexible hours and on-call roster.
  • Good written and verbal communication skills.
  • Willingness to respond to network and server incidents in DC after hours and remotely.
  • Ability to work well under pressure.