TP in the US is the country’s leading customer experience management provider, offering omnichannel support to the world’s top companies. We service our clients from several domestic, nearshore, and offshore locations, as well as from work-at-home programs. Teleperformance in the US offers omnichannel support, multilingual options, geographic diversity, and customer experience excellence. Teleperformance in the US is a people-centric organization. Our long-term tenure across the organization distinguishes us from our competitors. We have developed long-term relationships with our clients, our people, and our local communities. Combining our world-class workforce with award-winning support technologies and processes, we focus on delivering positive results for our clients.
Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:
Digital Strategies
Advanced solution consulting and design for managing – and optimizing -- the entire customer lifecycle
Intelligent Automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations
A Perfectly Balanced Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
We are trusted with billions of unique interactions worldwide.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
