Who we are

Teleperformance’s global footprint reaches over 170 countries powered by 410,000 employees who make invaluable impacts on our operation, and the industry, as a whole. Our local presence in Montego Bay is backed by over 4,100 customer service professionals in the Freezone.

With over 20 years of experience serving as a contact center market leader in Jamaica, the solutions you’ll provide will reach various industries – from financial services and telecommunication to retail – in North America and the Caribbean. If you’re ready to be part of a supportive atmosphere focused on rewarding a job well done, join us!

We are expanding to Savanna-la-Mar this summer and are bringing a whole new world of opportunities.  Come be a part of a state-of-the-art facility with exciting amenities for our employees.

A culture of belonging

We are fueled by passion, persistence, continuous improvement and a commitment to deliver nothing but the very best for our clients. True to our philosophy, we aim to inspire and motivate you to achieve more and make your mark on our customers’ businesses. Building and nurturing a diverse, inclusive culture that best represents who we serve, is one of the ways we live up to these values.

We want you to come as you are because there is beauty and strength in our differences. Here, everyone is welcome and all voices are valid. In 2023, we ranked among Newsweek’s Global Top 100 Most Loved Workplaces®, a powerful endorsement from our employees and leadership.