TP in Thailand, we are focused on designing and delivering advanced business solutions for global BPO clients. TP is committed to replicating models of global success, deepening ties with existing clients, and propelling TP in Thailand as a multilingual and multicultural hub.
TP in Thailand is committed to world-class leadership, subject matter expertise, and positive results for our internal and external customers. Recognized as GPTW® the global authority on workplace culture in high-performing organizations. Known for a global culture of #LiveWork-Play. The vision for our employees is a future of growth, success, and happiness.
Smarter solutions
Seamless operations
Global scale with local expertise
A culture of caring
Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:
Digital strategies
Advanced solution consulting and design for managing – and optimizing - the entire customer lifecycle
Intelligent automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations
A Perfectly Balanced Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
TP offers the most comprehensive solution set and innovative shoring options to ensure the resilience, agility, and flexibility necessary for sustaining market relevance and driving long-term success. We transitioned more than 220,000 active employees to work-at-home during the COVID-19 crisis in just eight weeks to ensure enterprise resiliency now and in the long term. So, we have become the largest global provider of remotely-delivered CX in the world with over 220,00 active employees working from home.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
