Videos have the potential to provide virtual care that is customized to the unique needs of each individual whether it's through live medical consultations, screen sharing to resolve IT issues, or streaming for remote product support.
The right level of support when it's needed most - TP Live delivers enhanced care at the right time.
Quickly implement great sales, service, and other capabilities, or expand existing teams with highly skilled and experienced sales specialists. Because hiring the right talent is critical, we have developed a proprietary OnTarget recruiting methodology for hiring the best candidates using a statistical model. This allows us to determine key candidate qualifiers and calculate sales potential for each applicant.
A government-managed Telecommunications Regulatory Authority implemented live video services through chat to empower the hearing impaired, a previously unsupported customer segment.
After moving more than 250,000 employees to a work-at-home model during the global crisis, we implemented TP Visual Assistance within our own help desk. The results were remarkable.
One-to-one support
Sales, IT, and patient support
One-to-few
Generic product demos, Q&A sessions, and group presentations
One-to-many
Livestream broadcasts and product or service announcements
