While developing world-leading quality processes and providing highly-skilled and motivated employees and a low cost location with a strong focus on client satisfaction. TP in South Africa is a leading provider of outsourced contact centre and Customer Relationship Management (CRM) solutions, and has been offering leading brands the benefits of its contact centre in Cape Town for many years.
Smarter solutions
Seamless operations
Global scale with local expertise
A culture of caring
Digital strategies
Advanced solution consulting and design for managing – and optimizing - the entire customer lifecycle
Intelligent automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations
A Perfectly Balanced Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
