Flexible solutions

Quickly deploy, scale, and adjust essential services

Introduce, expand, or adjust delivery of essential services as the COVID-19 landscape continues to evolve. Our extensive, global experience implementing and staffing COVID testing, vaccine scheduling, and credential management services dramatically accelerates citizen support.

Effectively triage patients, arrange COVID-19 tests, schedule vaccination appointments, and process vaccination credentials for citizens and tourists.

Connect with citizens across channels for health and human services, public safety, emergencies, crisis management, and other community support needs.

Offer an efficient journey from information provisioning to appointment management, payment handling, and back-office tasks with 100% transparency.

Collect current and overdue citizen payments, licensing and registration fees, and taxes with our government collections experts.

Expert insights

White Paper: Agile crisis response services at scale

The need for COVID-related services continues, and will persist for some time. Read the exclusive white paper from industry expert, Peter Ryan, to better understand observations, trends, and recommendations from around the world.

Real results

Vaccinating citizens, protecting communities

Since April 2021, the Local Health Authority of Taranto has relied on Teleperformance Italy to contact citizens and schedule their COVID-19 vaccinations.

Provide stage-by-stage citizen support

The impact

Community-based services deployed around the world

Increase your knowledge

Speak with a citizen and community services expert today

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