In Canada, TP provides omnichannel customer experience expertise to some of the world's largest companies. We support our Canadian customers with numerous centers located across the country and optimal locations around the world. We offer multilingual support and an unparalleled customer experience. We are a people-centered organization. Our low turnover rate organization-wide sets us apart from our competitors. We have built long-term relationships with our customers, our employees and local communities. The Canadian management team provides world-class leadership and technical expertise. We take a flexible, proactive and collaborative approach, and are proud to offer our services to a wide range of industries and business sectors to support our clients across the Canadian market.
Big Data Analytics
Attitude focused on return on investment
High-end technology
Predicting customer behavior
In a digital world full of challenges, where customers are not machines but emotional beings, how can your business succeed in customer management? It’s simple: it’s essential to partner with the right organization.
Lean Six Sigma is part of our mindset
To improve performance, we aligned our high-tech, high-touch approach with the Lean Six Sigma discipline.
The importance of diversity
With the largest, highly qualified and multicultural team, our diversity is our source of strength which allows us to generate new ideas and perspectives.
The right answer on the right channel at the right time
Understanding customer behavior through analytics allows us to provide meaningful insights.
Data Security and Privacy
To protect the security of our customers, we constantly adapt to new technologies and monitor risks and threats.
Valuable relationships
We make our team an extension of each of our partners, developing each member into an interaction expert capable of leaving a positive impact for brands and making a difference.
Interact to move the world
Every interaction can open up opportunities to improve, rebuild and renew trust. That’s why we work to make a difference in people’s lives every day.
Our team of interaction experts connect the world's largest and most respected brands with their consumers, always ensuring that every interaction counts.
