Why WAHA with Teleperformance?
Teleperformance integrates WAHA as a delivery channel into it’s broader mix (i.e. brick and mortar, off-shore, etc.) to provide the best possible service for your customers Security and IT infrastructure support WAHA in a way that guarantees you and your customer’s data is secure. Our dedicated help desk and video authentication are unparalleled in the industry. All work at home agents are employees, not contractors. Agents have more benefits, on-going training and employee growth opportunities. Core operational management team, coupled with legacy contact center expertise, brings the best of both to this new service delivery channel of work at home agents. Video Authentication and dedicated WAHA support desk make TP’s WAHA solution a preferred choice. |