U.S. Operations at a Glance

Worldwide leader CRM Contact Center Outsourcer (revenue basis)
39 contact centers, over 11,300 workstation capacity, 12,400 agents and 13,700 employees in the United States only
11 Nearshore/Offshore destinations serving the U.S. Domestic and U.S. Hispanic markets
Strong financial performance
The original management team are still actively in place
Serving the U.S. Domestic and U.S. Hispanic market needs from onshore, nearshore and offshore locations
Awarded Supplier of the Year for 2004, 2005 & 2006 - at Sprint’s President’s Club company wide meeting in Cancun, Mexico. 2006
Ranked in the ten fastest growing U.S. contact center outsourcers for 10 consecutive years
Established operations in 1993

Key Industry sectors served include:

Key Services/Applications Offered